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What is Smart Listening?

Without Smart Listening, Interview Copilot answers every line as soon as it is transcribed. If the interviewer stops mid-sentence, you get an answer to half a question. If they say “okay” or make small talk, you get an answer to that too. Smart Listening checks each line before answering it:
  • A finished question is answered right away.
  • A question cut off halfway is held until the interviewer finishes. The rest joins it, and you get one answer to the whole question.
  • Anything that isn’t a question, such as small talk, “mm-hmm”, or a comment, is skipped.
Smart Listening is in beta and available to everyone. It works in Interview Copilot (browser and desktop app) and in phone interviews.

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How to Use It

Interview Copilot has three response modes. New sessions start in Auto unless you change the default.
  • Manual: answers only when you ask for one.
  • Auto: answers each line as soon as it is transcribed.
  • Smart Listening: waits for the interviewer to finish, and skips anything that isn’t a question.

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Switch During an Interview

Click the response mode button at the top right of your answers and choose Smart Listening. You can switch between the three modes at any time, and the change applies to that interview only. See how the modes work, in the same menu, plays a short demo.

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Start Every Session in Smart Listening

1

Open Copilot settings

Click the settings gear icon on the copilot launch page.
2

Go to the Layout tab

Under Default Response Mode, choose Smart Listening and save. Every new session starts in it.
Smart Listening uses its own shorter transcription pause, so the Pause Interval setting applies to Auto only. If you switch between Auto and Smart Listening after you have started sharing audio, you may be asked to confirm first: the interviewer audio reconnects for a few seconds, and your screen sharing stays on.

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What You’ll See in the Transcript

Transcript with an answered question, a skipped line with its Answer button, and a question on hold
  • Waiting for the rest. The question is on hold, drawn as a dashed card with a countdown ring. The ring refills each time the interviewer speaks.
  • Q1, Q2, … The question was answered.
  • Faded line. The line was skipped. Click Answer if you want an answer anyway. The most recent skipped line always shows the button; on older ones it appears when you hover.
If the interviewer stays quiet for about 5 seconds and the question was never finished, it is skipped rather than answered on a guess. Answer now: Press Cmd + Enter (Mac) or Ctrl + Enter (Windows) to answer a held question immediately.

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Good to Know

  • Answers start sooner. Smart Listening doesn’t need a long pause to tell when a question ended, so it uses a shorter transcription pause.
  • Phone interviews. Only the speaker you select as the interviewer is checked. Pick the interviewer first.
  • If the check is slow or unavailable, the line is handled the way it would be with Smart Listening off.
  • Privacy. Each line is checked by an AI model with zero data retention. The transcript is not stored by the checking service.