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What is Smart Listening?

Without Smart Listening, Interview Copilot answers every line as soon as it is transcribed. If the interviewer stops mid-sentence, you get an answer to half a question. If they say “okay” or make small talk, you get an answer to that too. Smart Listening checks each line before answering it:
  • A finished question is answered right away.
  • A question cut off halfway is held until the interviewer finishes. The rest joins it, and you get one answer to the whole question.
  • Anything that isn’t a question, such as small talk, “mm-hmm”, or a comment, is skipped.
Smart Listening is in beta and is rolling out gradually. It works in Interview Copilot (browser and desktop app) and in phone interviews.

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How to Turn It On

1

Open Copilot settings

Click the settings gear icon on the copilot launch page.
2

Go to the Transcription tab

Switch on Smart Listening. Every new session starts with it on.
While Smart Listening is on, it decides when to answer, so the Auto/Manual button is hidden and the Pause Interval setting doesn’t apply. To turn it off for one interview only, use the Smart Listening switch at the top of the session. Your saved setting stays the same.

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What You’ll See in the Transcript

  • Waiting for the rest. The question is on hold, drawn as a dashed card with a countdown ring. The ring refills each time the interviewer speaks.
  • Q1, Q2, … The question was answered.
  • Faded line. The line was skipped. Hover over it and click Answer if you want an answer anyway.
If the interviewer stays quiet for about 5 seconds and the question was never finished, it is skipped rather than answered on a guess. Answer now: Press Cmd + Enter (Mac) or Ctrl + Enter (Windows) to answer a held question immediately.

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Good to Know

  • Answers start sooner. Smart Listening doesn’t need a long pause to tell when a question ended, so it uses a shorter transcription pause.
  • Phone interviews. Only the speaker you select as the interviewer is checked. Pick the interviewer first.
  • If the check is slow or unavailable, the line is handled the way it would be with Smart Listening off.
  • Privacy. Each line is checked by an AI model with zero data retention. The transcript is not stored by the checking service.